Best Robot Vacuums for High-Pile Carpet 2026
A big suction number does not guarantee deep carpet pickup, and one flagship here skips carpet entirely until you change a default setting. This guide ranks five current models by expert consensus, and the Roborock Saros 20 Robot Vacuum and Mop leads.
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The Short Answer
The Roborock Saros 20 Robot Vacuum and Mop leads on weighted expert consensus, and The Ambient and TechRadar document dependable carpet extraction. The eufy Omni S2 Robot Vacuum and Mop ranks last, although Vacuum Wars documented perfect obstacle avoidance.
Featured in this Guide
Roborock
Saros 20
- •Highest expert consensus here at 9.0/10 from 3 reviews
- •TechRadar, Gizmodo and The Ambient all rate it four or above
NARWAL
Flow 2 Robot Vacuum and Mop Combo
- •Lowest Amazon list price in this guide at $1,499.99 (as of Oct 10, 2026)
- •8.9/10 from 4 outlet reviews
ECOVACS
DEEBOT X12 OmniCyclone Robot Vacuum and Mop
- •Vacuum Wars measured 100% in its flattened pet hair test
- •avoided 23 of 24 obstacles
Dreame
X60 Max Ultra Complete
- •Dreame rates threshold climbing up to 3.47in
- •Just A Dad Approved gave carpet cleaning 5/5
Eufy
Robot Vacuum Omni S2 and Mop Combo
- •Vacuum Wars logged 24 of 24 obstacles avoided
- •87% of embedded carpet sand removed
Head-to-Head: Consensus, Rated Suction, Carpet Notes, Setup and Ecosystem
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What a High-Pile Carpet Score Actually Measures
The SHE High-Pile Carpet Robot Vacuum Score is the weighted expert consensus for each model, averaging verified outlet ratings on a ten-point scale without rescaling them across the products. Rated suction and Amazon price appear beside it as reference factors, but neither factor moves the composite rank. As of October 2026, the formula ranks the Roborock Saros 20 Robot Vacuum and Mop first, because TechRadar, Gizmodo and The Ambient rate it consistently. The eufy Omni S2 Robot Vacuum and Mop ranks last. It shares its consensus with the Dreame X60 Max Ultra Complete Robot Vacuum, and the tiebreaker favors the Dreame through its higher rated suction. Because suction ratings originate with manufacturers, the composite summarizes published expert judgment rather than certifying pickup on any particular rug.
Best Overall: Roborock Saros 20
Roborock Saros 20
- Highest rated suction in this guide at 36,000 Pa
- Gizmodo found it wedged under furniture once
(Current price, subject to change)
The Roborock Saros 20 Robot Vacuum and Mop suits households with deep rugs that want the most thoroughly documented carpet performance in this guide. Its first-place position on the SHE High-Pile Carpet Robot Vacuum Score reflects consistently favorable ratings from TechRadar, Gizmodo and The Ambient, which award it four or higher out of five.
Its strongest documented capability is carpet extraction, because The Ambient found that two passes at maximum power with carpet boost removed all flour from a test rug. TechRadar reports that dog hair rubbed into carpet was almost entirely cleared after four passes, and Roborock specifies 36,000 Pa HyperForce suction, the highest rating in this guide. Relative to the Dreame X60 Max Ultra Complete Robot Vacuum, that specification delivers a modest numerical advantage, though maker ratings never substitute for independent carpet measurements.
The Ambient also measured operation at 58dB, quiet enough to run while someone occupies the same room. Gizmodo's reviewer, however, describes the robot wedging itself between a couch and coffee table, unable to free itself, and completely depleting its battery. Compared to the Narwal Flow 2 Robot Vacuum and Mop, this flagship also carries a higher Amazon list price.
What We Love
- Highest rated suction in this guide at 36,000 Pa
- The Ambient saw all test-rug flour removed in two passes
- Dynamic carpet cleaning on pile up to 1.18 in
- Supports both 2.4GHz and 5GHz Wi-Fi
What Could Be Better
- Gizmodo found it wedged under furniture once
- Costs more than the Narwal Flow 2 and ECOVACS X12
- Full flour pickup took carpet boost and two passes
The Verdict
If thick rugs dominate your floors and you want the strongest expert consensus here, the Roborock Saros 20 fits the brief. Its 36,000 Pa rating is the highest in this guide, though it can occasionally wedge itself under furniture.
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Lowest Price: NARWAL Flow 2 Robot Vacuum and Mop Combo
NARWAL Flow 2 Robot Vacuum and Mop Combo
- Trusted Reviews measured a quiet 50.5dB
- Carpet vacuuming is off by default
(Current price, subject to change)
The Narwal Flow 2 Robot Vacuum and Mop suits households wanting quiet, thorough carpet cleaning at the lowest Amazon list price documented in this guide, shared with one competitor. Its second-place position on the SHE High-Pile Carpet Robot Vacuum Score reflects four favorable outlet evaluations, including Trusted Reviews at four out of five and Bob Vila at five.
In the carpet flour evaluation from Trusted Reviews, the carpet returned to its original condition after two passes, and that publication also measured notably quiet operation during cleaning. Its FlowWash mop, which lifts 10mm on carpet, protects rugs from moisture, while a 7000mAh battery enables a listed 190 mins of operation between charges. Narwal also specifies dual 1080P cameras for obstacle avoidance, describing millimeter-level precision for safely avoiding obstacles in even the most complicated residential floor plans.
EFTM discovered that by default the robot skips vacuuming carpets entirely and passes over them without cleaning, so owners must activate carpet cleaning within the application. Its 31,000 Pa specification sits below Roborock's published 36,000 Pa figure for the Roborock Saros 20 Robot Vacuum and Mop, although rated suction carries no weight in the composite.
What We Love
- Trusted Reviews measured a quiet 50.5dB
- Carpet fully clean after two flour-test passes
- Mop lifts 10mm when it detects carpet
- Lowest list price here, shared with the ECOVACS X12
What Could Be Better
- Carpet vacuuming is off by default
- 31,000 Pa trails the Roborock and Dreame ratings
- Trusted Reviews' 4 out of 5 is its lowest verified rating
The Verdict
For carpet owners who value quiet operation and a lower list price, the NARWAL Flow 2 Robot Vacuum and Mop Combo is a sensible pick for that setup. Switch carpet vacuuming on during setup, because EFTM found it off by default.
Check price for the NARWAL Flow 2 Robot Vacuum and Mop Combo →
Best Pet Hair Pickup: ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop
ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop
- Perfect 100% flattened pet hair score from Vacuum Wars
- Lowest rated suction here at 22,000 Pa
(Current price, subject to change)
The ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop suits pet households whose carpets collect flattened hair more often than deeply embedded grit or sand. Its third-place position on the SHE High-Pile Carpet Robot Vacuum Score reflects consistent evaluations from Android Police and TechReviewer, which both rate it above eight out of ten.
Vacuum Wars measured a perfect 100% in its flattened pet hair evaluation, and the robot avoided 23 of 24 obstacles across its standard and torture evaluations. Vacuum Wars also recorded bench suction above the studio average, which is notable relative to its comparatively modest manufacturer pascal specification. Android Police lists 200 minutes of battery life, and the bagless PureCyclone docking station accommodates approximately 48 days of collected debris.
Its 22,000 Pa specification is the lowest in this guide, and Vacuum Wars measured 76% in carpet deep cleaning, slightly below average. The robot also refuses networks broadcasting exclusively on 5 GHz, so households need a combined dual-band configuration or a separate lower-frequency network.
What We Love
- Perfect 100% flattened pet hair score from Vacuum Wars
- Avoided 23 of 24 obstacles for Vacuum Wars
- Android Police lists 200 minutes of battery life
- Supports the Matter smart home protocol
What Could Be Better
- Lowest rated suction here at 22,000 Pa
- 76% in the Vacuum Wars carpet deep-clean test
- Robot dust container holds 250 ml
The Verdict
When flattened pet hair is the main carpet problem, the ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop checks the boxes that matter for that household. Embedded grit pickup is weaker, according to Vacuum Wars.
Check price for the ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop →
Best Threshold Climbing: Dreame X60 Max Ultra Complete
Dreame X60 Max Ultra Complete
- Tallest documented threshold climbing at 3.47in
- Gizmodo rated it 2.5 out of 5
(Current price, subject to change)
The Dreame X60 Max Ultra Complete Robot Vacuum suits buyers who prioritize climbing tall thresholds and want dependable debris collection throughout the home, accepting a premium price. Its fourth-place SHE High-Pile Carpet Robot Vacuum Score reflects divergent evaluations, with Just A Dad Approved awarding five out of five and Gizmodo two and a half. Gizmodo characterized it as excessively expensive and incomplete despite its name, which explains most of the downward pressure on its weighted consensus.
Gizmodo's reviewer nevertheless found it collected nearly every robot-sized piece of debris it encountered, and Just A Dad Approved rated carpet cleaning a perfect 5/5. Dreame specifies 35,000Pa Vormax suction alongside threshold and obstacle climbing rated higher than any competitor documented in this guide, which delivers flexibility in homes with raised doorways.
Gizmodo measured roughly 12 ounces of water per mop wash even in water-saving mode, which compares unfavorably with that setting's intended purpose. It also carries the highest Amazon list price in this guide and pairs exclusively over the lower-frequency Wi-Fi band, according to Just A Dad Approved.
What We Love
- Tallest documented threshold climbing at 3.47in
- Just A Dad Approved rated carpet cleaning 5/5
- Over 40 percent battery left after a 2-hour run
- Full Matter support, per Just A Dad Approved
What Could Be Better
- Gizmodo rated it 2.5 out of 5
- About 12 ounces of water per mop wash
- Wi-Fi pairing on 2.4 GHz only
The Verdict
If tall thresholds and room-to-room debris pickup matter more than mopping efficiency, the Dreame X60 Max Ultra Complete lines up with what you actually need. Expect the highest list price here, which Gizmodo called too pricey.
Best Obstacle Avoidance: eufy Robot Vacuum Omni S2 and Mop Combo
eufy Robot Vacuum Omni S2 and Mop Combo
- Removed 87% of embedded carpet sand for Vacuum Wars
- Dried-stain mopping about 20% below average
(Current price, subject to change)
The eufy Omni S2 Robot Vacuum and Mop suits households that want consistent obstacle avoidance and tangle-resistant brushes alongside capable embedded-grit pickup on carpet. Its fifth-place SHE High-Pile Carpet Robot Vacuum Score reflects identical four-out-of-five evaluations from Trusted Reviews and Tom's Guide, with the tiebreaker favoring the Dreame's higher rated suction.
In the Vacuum Wars carpet deep-clean evaluation it removed 87% of embedded sand, and it achieved a perfect 24 of 24 obstacle avoidance result. Tom's Guide documented an overall cleaning performance score above eighty-nine percent, while the eufy Omni S2 robot produces a 0% hair tangle rate in Vacuum Wars' seven-inch hair evaluation.
Its 30,000 Pa specification trails the Roborock, Dreame and Narwal ratings, and Trusted Reviews measured operational noise noticeably above the Narwal's documented level. Vacuum Wars scored dried-stain mopping about 20% below its studio average, and Trusted Reviews notes the application offers no mop-only mode.
What We Love
- Removed 87% of embedded carpet sand for Vacuum Wars
- Perfect 24 of 24 obstacle avoidance
- 0% hair tangle rate in Vacuum Wars hair test
- Works with Alexa, Google Home and Matter
What Could Be Better
- Dried-stain mopping about 20% below average
- Fragrance diffuser accepts only eufy pods
- Louder than the Narwal at 61.2dB
The Verdict
When obstacle avoidance and tangle-free carpet passes matter most, households are well served here by the eufy Robot Vacuum Omni S2 and Mop Combo. Vacuum Wars found its dried-stain mopping weaker than average.
Check price for the eufy Robot Vacuum Omni S2 and Mop Combo →
How We Score: SHE High-Pile Carpet Robot Vacuum Score
SHE High-Pile Carpet Robot Vacuum Score
Score Formula
Products are ranked by Expert consensus, the weighted average of the verified outlet scores for each model on a 10-point scale, shown as is. A tie goes to the model with more outlet reviews, then to the better Rated suction, then to research order. The other factors never change the rank; each one with a role gives that role to the model that leads on it.Score Factors
- Expert consensusThe weighted average of verified outlet scores on a ten-point scale, and the only factor that sets rank: the Roborock Saros 20 leads at 9.0, and the Dreame X60 and eufy Omni S2 share 8.0.
- Rated suctionThe maker or review-listed suction in pascals, a stand-in for carpet pickup that carries no weight: the Roborock leads at 36000 Pa, and the ECOVACS X12 trails at 22000 Pa.
- Amazon priceThe Amazon list price, checked on October 10, 2026: the Narwal Flow 2 and ECOVACS X12 share the lowest price, and the higher-ranked Narwal takes the Lowest Price role.
SHE High-Pile Carpet Robot Vacuum Score — Ranked
Built from published specifications and outlet reviews read for this guide, with prices checked on October 10, 2026. It is not a first-party performance or reliability test, and rated suction is a maker figure.
Roborock Saros 20
SHE High-Pile Carpet Robot Vacuum Score9.0/109.0 from 3 reviews, with the highest rated suction and strong carpet results from The Ambient and TechRadar.
NARWAL Flow 2 Robot Vacuum and Mop Combo
SHE High-Pile Carpet Robot Vacuum Score8.9/108.9 from 4 reviews, the quietest documented model and the lowest list price, with carpet vacuuming off by default.
ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop
SHE High-Pile Carpet Robot Vacuum Score8.4/108.4 from 2 reviews, with perfect flattened pet hair pickup but the lowest rated suction.
Dreame X60 Max Ultra Complete
SHE High-Pile Carpet Robot Vacuum Score8.0/108.0 from 2 reviews that diverge sharply, with the tallest threshold climbing and the highest price.
eufy Robot Vacuum Omni S2 and Mop Combo
SHE High-Pile Carpet Robot Vacuum Score8.0/108.0 from 2 reviews, with perfect obstacle avoidance and the broadest documented smart home support.
Wi-Fi Bands, Matter and the Apps Each Robot Needs
Every model here pairs through its manufacturer's own application, but documented smart home support varies considerably across the five. The eufy Omni S2 Robot Vacuum and Mop lists Alexa, Google Home and Matter compatibility. The ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop and the Dreame X60 Max Ultra Complete Robot Vacuum both document Matter support. The sources read for this guide document no Matter support for the Roborock Saros 20 Robot Vacuum and Mop or the Narwal Flow 2 Robot Vacuum and Mop.
The most consequential compatibility catch is the wireless band, which determines whether pairing succeeds at all. The Dreame pairs exclusively on 2.4 GHz, and the ECOVACS refuses 5 GHz-only networks, whereas the Roborock supports both 2.4GHz and 5GHz. Apple Home households should compare our Best Matter-Compatible Robot Vacuums 2026 guide, and pet owners can consult Best Robot Vacuums for Pet Hair 2026: 5 Picks or the broader Best Flagship Robot Vacuums Over $1,000 (2026) comparison.
When NOT to Buy
Skip the category entirely if your thickest rugs exceed 1.18 in of pile, because that is the deepest pile any manufacturer in this guide documents for dynamic carpet cleaning. Households with five-gigahertz-only routers should avoid the Dreame X60 Max Ultra Complete Robot Vacuum, which pairs exclusively on 2.4 GHz. The ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop likewise refuses five-gigahertz-only networks. Buyers unwilling to adjust application settings should reconsider the Narwal Flow 2 Robot Vacuum and Mop, because EFTM discovered that carpet vacuuming is disabled by default. Shoppers who primarily need dependable mopping should also reconsider the eufy Omni S2 Robot Vacuum and Mop, since Vacuum Wars documented dried-stain performance noticeably below its studio average.
Who Should Buy What
Who Should Buy What
| If you are… | Recommended pick |
|---|---|
Deep-rug household You want the strongest expert consensus and the highest rated suction for thick carpet, and dual-band Wi-Fi support. | Roborock Saros 20 |
Quiet, budget-aware buyer You want the quietest documented operation at the lowest list price and will switch carpet vacuuming on in the app. | NARWAL Flow 2 Robot Vacuum and Mop Combo |
Pet owner Flattened pet hair on carpet is your main problem and you prefer a bagless dock. | ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop |
Tall-threshold home Your rooms are divided by high thresholds and you accept the highest list price and 2.4 GHz-only pairing. | Dreame X60 Max Ultra Complete |
Cluttered, connected home You need reliable obstacle avoidance, tangle-free brushes and Alexa, Google Home or Matter control. | eufy Robot Vacuum Omni S2 and Mop Combo |
Frequently Asked Questions
Does higher suction mean better cleaning on thick carpet?
Not reliably, which is why rated suction carries no weight in this guide's rank. The Roborock Saros 20 Robot Vacuum and Mop has the highest rating at 36,000 Pa and also tops the consensus. The eufy Omni S2 Robot Vacuum and Mop is rated at 30,000 Pa yet removed 87% of embedded sand for Vacuum Wars. The ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop is rated at 22,000 Pa and scored 76% in the same carpet test. Treat the pascal figure as a maker claim and lean on outlet carpet results.
Why does the Narwal Flow 2 skip my carpets?
EFTM found that by default the Narwal Flow 2 Robot Vacuum and Mop does not vacuum carpets and simply rolls over them. The fix is to turn carpet vacuuming on in the Narwal app after pairing. Once enabled, Trusted Reviews found its test carpet fully clean after two passes. Its FlowWash mop also lifts 10mm when it detects carpet, so rugs stay dry.
Which of these robot vacuums is the quietest?
Trusted Reviews measured the Narwal Flow 2 Robot Vacuum and Mop at 50.5dB and called it very quiet. The Ambient measured the Roborock Saros 20 Robot Vacuum and Mop at 58dB, quiet enough to run with someone in the room. Trusted Reviews measured the eufy Omni S2 Robot Vacuum and Mop at 61.2dB. These readings come from different outlets and setups, so treat them as a rough guide rather than a strict ranking.
Which pick is the cheapest, and which costs the most?
The Narwal Flow 2 Robot Vacuum and Mop and the ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop share the lowest list price at $1,499.99 (as of Oct 10, 2026). The Narwal holds the Lowest Price role because it ranks higher on consensus. The Roborock Saros 20 Robot Vacuum and Mop and the eufy Omni S2 Robot Vacuum and Mop both list at $1,599.99 (as of Oct 10, 2026). The Dreame X60 Max Ultra Complete Robot Vacuum costs the most at $1,699.99 (as of Oct 10, 2026), and Gizmodo called it too pricey.
Will these robots work with my Wi-Fi and smart home?
The Roborock Saros 20 Robot Vacuum and Mop supports both 2.4GHz and 5GHz Wi-Fi. The Dreame X60 Max Ultra Complete Robot Vacuum pairs on 2.4 GHz only but has Matter support. The ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop supports Matter but will not join a 5 GHz-only network. The eufy Omni S2 Robot Vacuum and Mop lists Alexa, Google Home and Matter.
How long does setup take before the first cleaning run?
The Roborock Saros 20 Robot Vacuum and Mop needs a QR scan in its app and a firmware update, and Gizmodo's first mapping run took about 12 minutes. Bob Vila found the Narwal Flow 2 Robot Vacuum and Mop ready to start mapping about 15 minutes after app pairing. Just A Dad Approved reports roughly 20 minutes of setup for the Dreame X60 Max Ultra Complete Robot Vacuum. Trusted Reviews calls the eufy Omni S2 Robot Vacuum and Mop mapping run quick once it joins Wi-Fi.
Bottom Line
Get the Roborock Saros 20 if you want the strongest expert consensus and the highest rated suction for thick, deep-pile rugs.
Get the NARWAL Flow 2 Robot Vacuum and Mop Combo if you want quiet carpet cleaning at the lowest list price and will enable carpet vacuuming in the app.
Get the ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop if flattened pet hair is your main carpet problem and you want a bagless dock.
Get the Dreame X60 Max Ultra Complete if tall thresholds divide your rooms and you accept the highest list price here.
Get the eufy Robot Vacuum Omni S2 and Mop Combo if you need reliable obstacle avoidance and Alexa, Google Home or Matter control.
Sources & Methodology
Methodology: SHE High-Pile Carpet Robot Vacuum Score — Formula: Products are ranked by Expert consensus, the weighted average of the verified outlet scores for each model on a 10-point scale, shown as is. A tie goes to the model with more outlet reviews, then to the better Rated suction, then to research order. The other factors never change the rank; each one with a role gives that role to the model that leads on it.. Factors: Expert consensus: The weighted average of verified outlet scores on a ten-point scale, and the only factor that sets rank: the Roborock Saros 20 leads at 9.0, and the Dreame X60 and eufy Omni S2 share 8.0. | Rated suction: The maker or review-listed suction in pascals, a stand-in for carpet pickup that carries no weight: the Roborock leads at 36000 Pa, and the ECOVACS X12 trails at 22000 Pa. | Amazon price: The Amazon list price, checked on October 10, 2026: the Narwal Flow 2 and ECOVACS X12 share the lowest price, and the higher-ranked Narwal takes the Lowest Price role.
Expert review sources used in this analysis:
- The SHE High-Pile Carpet Robot Vacuum Score formula and factor definitions follow word for word
- Products are ranked by Expert consensus, the weighted average of the verified outlet scores for each model on a 10-point scale, shown as is
- A tie goes to the model with more outlet reviews, then to the better Rated suction, then to research order
- The other factors never change the rank; each one with a role gives that role to the model that leads on it
- Expert consensus: The weighted average of the verified outlet scores for this model, on a 10-point scale
- Rated suction: The suction rating in pascals from the maker or a review spec list, standing in for carpet pickup because no single carpet test covers every model
- Amazon price: The Amazon list price when we last checked, with prices checked on October 10, 2026
- Outlets read and used from the site's list: TechRadar, Gizmodo, The Ambient, Trusted Reviews, Tom's Guide, Bob Vila, Android Police, Vacuum Wars and GearBrain
- Other outlets read and used: CGMagazine, EFTM, TechReviewer, Just A Dad Approved and Basic Tutorials
- Manufacturer pages from Roborock, Narwal and Dreame supplied specifications and box contents
- Coverage shortfall: the ECOVACS X12 and Dreame X60 each have only one verified outlet on the site's outlet list, so neither carries an evidence callout
- Ratings from CGMagazine, EFTM, TechReviewer and Just A Dad Approved count toward consensus, but those outlets are not on the site's outlet list
- Roborock Saros 20 Robot Vacuum and Mop: three verified ratings, from TechRadar, Gizmodo and The Ambient
- Narwal Flow 2 Robot Vacuum and Mop: four verified ratings, from CGMagazine, Trusted Reviews, EFTM and Bob Vila
- ECOVACS DEEBOT X12 OmniCyclone Robot Vacuum and Mop: two verified ratings, from Android Police and TechReviewer
- Dreame X60 Max Ultra Complete Robot Vacuum: two verified ratings, from Gizmodo and Just A Dad Approved
- eufy Omni S2 Robot Vacuum and Mop: two verified ratings, from Trusted Reviews and Tom's Guide; no box list was found, so no box contents are listed
- Sources were read as of October 2026, and Amazon list prices were checked on October 10, 2026
- No first-party testing or measurement was conducted for this guide, and none is implied; every figure comes from manufacturer specifications or the named outlets.
Nicholas Miles is the founder of SmartHomeExplorer and a longtime smart home enthusiast focused on helping everyday homeowners make better technology decisions. He researches, compares, and writes about products across security, climate, lighting, leak prevention, sensors, home energy, and automation, with an emphasis on real-world usefulness, ecosystem compatibility, reliability, privacy, and long-term value.
Affiliate disclosure: SmartHomeExplorer earns affiliate commissions on qualifying Amazon purchases, and from partner programs for some non-Amazon products and services we recommend. Our scoring methodology is independent of affiliate relationships.
